Account Information

Registering For and Managing Your Account

Great Shopping Made Even Better

It’s true—you can explore MichaelKors.com or MichealKors.ca without an account. But why not make the absolute best of your shopping experience? By creating an account on one of these websites, you can store your payment, billing and shipping information for easier, quicker checkout on that website. You can also keep track of your order history, something that comes in handy when you want to reorder, or need to double-check what you gave your best friend for her birthday last year. And it gets better: with a registered account, you can also create and maintain a list of Favorites, so your wish list is always just a click away. Happy shopping!

Payment Information

By registering on MichaelKors.com or MichealKors.ca, you can store your credit card information in your account. Important: your billing address must correspond exactly with the address on file at your credit card company.

Order History

As a registered account holder on MichaelKors.com, you can easily access your order history for both purchases on MichealKors.com and purchases in Michael Kors stores in the U.S. As a registered account holder on MichaelKors.com/ca, you can easily access your order history for both purchases on MichealKors.com/ca and purchases in Michael Kors stores in Canada. Note that only purchases placed after creating an online account will be included on the list.

SPECIAL NOTE FOR MICHAELKORS.COM ACCOUNT HOLDERS PRIOR TO SEPTEMBER 3, 2014: For all users who created an online account at michaelkors.com prior to September 3, 2014, due to operational changes made to the website, certain information that was stored in your “old” site account will need to be re-entered and reset, including your account password, as well as your payment information. Your address book, however, should still be included in your account. If you have any questions, please email us at customerservice@michaelkors.com (for the U.S.) or customerservice@michaelkors.ca (for Canada).

Forgot Your Password?

If you have forgotten your MichaelKors.com or MichealKors.ca account password, please click on the Forgot Password link during the sign-in process. You will be instructed to reset your password via an email sent to the email address registered on your account, or by answering one or more security questions. If you choose to submit your email address, we will send you email containing a link to our site which you can follow to create a new password. Please leave the answer to your security question blank when resetting your password via the email link.

You may also email Customer Service at customerservice@michaelkors.com for assistance. Retrieve Password Here.